PRIVACY POLICY

Effective Date: January 22, 2026

Eagle Towing & Recovery, LLC (“Eagle Towing,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your choices.

1. Information We Collect

Information you provide: When you contact us or request service, we may collect your name, phone number, email address, vehicle details, location, and information you choose to share about your situation.

Automatic information: Like most websites, we may collect basic technical data such as IP address, browser type, device information, and pages visited. This helps us operate and improve the Site.

2. How We Use Information

We use information to:

  • Respond to requests and dispatch towing/roadside assistance
  • Communicate with you about arrival estimates, service updates, and billing
  • Improve our website, services, and customer support
  • Protect against fraud, misuse, and security risks
  • Comply with legal obligations

3. Text Messages and Calls

If you provide your phone number, you consent to receive calls and texts related to your service request (such as dispatch updates). Message and data rates may apply. You can request we stop texting you at any time, but stopping messages may limit our ability to provide updates.

4. Cookies and Analytics

We may use cookies or similar technologies to help the Site function and understand usage. You can control cookies through your browser settings. If we use analytics tools, they may collect information about your use of the Site.

5. Sharing of Information

We do not sell your personal information. We may share information only as needed to:

  • Provide services you request (for example, coordinating with a partner service provider if necessary)
  • Process payments (if applicable)
  • Comply with law, respond to lawful requests, or protect rights and safety

6. Data Retention

We keep information only as long as reasonably necessary for business, legal, and operational purposes (such as recordkeeping, resolving disputes, and enforcing agreements).

7. Security

We take reasonable measures to protect information, but no method of transmission or storage is 100% secure. Please use caution when sharing sensitive information.

8. Children’s Privacy

The Site is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

9. Your Choices

You may contact us to request access, correction, or deletion of your personal information, subject to legal requirements and legitimate business needs.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised Effective Date.

11. Contact Us

Eagle Towing & Recovery, LLC
PO Box 1590
Guthrie, OK 73044
Phone: (405) 282-4700
Email: dispatch@eagletowing.com